FindBroker is committed to providing you with the best possible customer service experience. FindBroker deals with information privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in the Privacy Act. We also comply with the Spam Act 2003 (Cth) which imposes restrictions on sending emails and other types of commercial electronic messages.
There are many aspects of the site which can be viewed without providing personal information, however, for access to future FindBroker customer support features you are required to submit personally identifiable information. This may include but not be limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
We collect and hold:
We may occasionally hire other companies to provide services on our behalf, including but not limited to software development, IT and customer support or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. FindBroker takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the reaction of your personal information.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. FindBroker reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
FindBroker PTY LTD